Terms & Conditions

The Asymmetric shoe is a Figini icon
Our iconic shoe is available in different models, colors and material combinations each season and in different heel heights (10, 50, 75 mm). You can customize your own pair with your favorite colors (see conditions in the Made-To-Order section of our site). Small marks that result from the shoemaking process add character to each pair of asymmetric pumps. For example, some of the tiny lines around where the leather body meets the sole will be different for each pair. This is all part of your shoes’ story.

Conditions
We produce a limited number of shoes every season. This guarantees that the shoes you are buying are unique. Since the shoes are made by hand, each pair is totally exclusive. Our shoes are not only beautiful, but also comfortable: we use only the finest leathers to ensure durability and comfort.
In case the size you’re looking for is not available, please contact us. In some cases, we can make a pair especially for you. This might take a couple of weeks or longer but we’re a traditional shoemaker and well versed in creating bespoke shoes.

Shipping and taxes
Shipping is included in the price of the products. Shipping confirmation will include a tracking link so you can follow the status of your order. Deliveries are made by different couriers and take place during regular weekdays.You understand and agree that products may be subject to customs duties, tax or any other additional costs to import the products in your country of residence or delivery. We have no control over these charges and cannot predict the amount. We recommend that you contact your local customs office for further information before placing an order.

Returns policy
Figini shoes are made according to Italian sizing. Order the size you generally wear to complete the purchase process. Returning a product is a hassle for you, so we try to avoid it. We will contact you by email to double-check your size. Please trust our expertise when we recommend the right size according to the way we advise you to measure your feet. You won’t be disappointed. To get accurate results, please follow the instructions in the “how to measure” section of our website.